Business Technology

Huỳnh Ngọc Hiếu

Bridging the gap between business strategy and cutting-edge technology — transforming ideas into digital reality.

Huỳnh Ngọc Hiếu — Business Technology professional
Career Path

Work Experience

Oct 2023 - Oct 2024

Telesales Team Leader

FIGO Group Ho Chi Minh City, Vietnam
  • Managed data collection and cleaning, assigned tasks to 5+ telesales members.
  • Achieved 30% KPI growth through improved workflow and team motivation.
  • Recognized by local newspaper for contributions to community projects.
Featured Initiatives

Projects

Academic Sep 2025 - Present

Evaluating the effectiveness of social media tools in marketing

Strategic Analyst

  • Conducted a mixed-methods research project evaluating Vinamilk’s social media effectiveness
  • Analyzed 204 survey responses using descriptive and PLS-SEM methods, revealing significant links between all five journey stages
Social Impact Jan 2025 - Mar 2025

Impact of AI-driven personalization on purchase decision

Researcher

  • Conducted a quantitative study on AI-driven personalization in e-commerce
  • Analyzed perceived privacy and customer engagement
  • Applied Stimulus-Organism-Response (SOR), Consumer Perceived Value (CPV), and Privacy Calculus frameworks, using PLS-SEM analysis on 369 valid survey responses. The research revealed that AIP positively affects engagement and purchase intention, while perceived privacy concerns weaken this relationship
Academic Jan 2025 - Mar 2025

Metaverse In Marketing

Researcher

  • Researched VR/AR applications in marketing (Nike and Hyundai case)
  • Collected customer feedback and proposed improvements for user experience
Honours & Recognition

Awards

2025

Special Prize

Hack The Gap - RMIT University Vietnam Wellbeing

  • Secured the premier award at RMIT University's Hack The Gap competition.
  • Demonstrated rapid problem-solving skills by developing technical solutions designed to bridge systemic societal voids.
2025

Top 45 Elite Students - Deloitte Lighting Up Scholarship

LUYF NEXTGEN

  • Selected from a highly competitive national pool of candidates for a prestigious scholarship.
  • Recognized for demonstrating a strong synergy of professional ethics, top-tier academic performance, and future leadership readiness.
2025

Top 4 National Finalist

The Future CEO

  • Ranked in the top four nationwide in a large-scale, complex business simulation competition.
  • Showcased high-level strategic thinking, operational agility, and an executive mindset when navigating corporate challenges.
2025

Grade A - Scientific Research Award

University of Economics Ho Chi Minh City (UEH)

  • Awarded the highest academic honors by the Faculty of International Business-Marketing at the University of Economics Ho Chi Minh City (UEH).
  • Recognized for excellence in empirical research and the ability to generate actionable, data-driven market insights.
2024

RMIT University Full Scholarship

RMIT University Vietnam

  • Awarded a highly competitive 100% full-tuition scholarship recognizing exceptional academic excellence and leadership potential.
  • Selected for a demonstrated commitment to academic rigor and a drive to pioneer innovation within an international educational environment.
2023

Cánh Chim Nghị Lực Award

Ho Chi Minh Youth Union

  • Honored by the Central Committee of the Vietnam Youth Union for extraordinary resilience and impactful societal contributions.
  • Recognized for the ability to transcend physical limitations and overcome adversity to create meaningful, positive change.
2023

National Gold Medalist - Judo (Visually Impaired Division)

Ministry of Education and Training of Vietnam

  • Secured the highest honor at the 2023 national-level competition, demonstrating a mastery of physical discipline and unyielding mental focus.
  • Showcased the ability to execute strategic leverage, adapt to opponents rapidly, and maintain high performance under intense pressure.
2023

City Bronze Medalist - Chess

Department of Education and Training of Ho Chi Minh City

  • Awarded third place at the Ho Chi Minh City Chess Championship, reflecting advanced logical foresight and a high-level strategic mind.
  • Demonstrated exceptional capacity for complex pattern recognition and long-range tactical planning—cognitive skills that directly drive effective problem-solving and system design.
Academic Background

Education

2026 - Present

Bachelor of Business (Business and Technology)

RMIT University Vietnam Ho Chi Minh City, Vietnam

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100% Scholarship Recipent
2024 - 2026

SEUP English Program

RMIT University Vietnam Ho Chi Minh City, Vietnam

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100% Scholarship Recipent
2023 - Present

Bachelor of Marketing and Technology

University of Economics Ho Chi Minh City (UEH) Ho Chi Minh City, Vietnam

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Sharing the Dream Scholarship - UEHGPA: 3.77/4.0Cánh Chim Nghị Lực - Ho Chi Minh Youth Union
2020 - 2023

High School Diploma

Suong Nguyet Anh High School Ho Chi Minh City, Vietnam

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